Master data scope
This agreement covers all enterprise master data managed through the DataSync platform, including customer, product, supplier, and employee records synchronized across connected systems.Data governance ownership
The client retains full ownership of all master data. DataSync provides governance tools and policy enforcement mechanisms, but does not assume responsibility for data accuracy originating from external source systems.Service level definitions
Platform availability is measured on a monthly basis excluding scheduled maintenance windows. Data synchronization latency targets are defined per integration profile and documented in the service appendix.Compliance and regulatory alignment
Governance module templates support GDPR, CCPA, and SOX frameworks. Clients are responsible for configuring policies to match their specific regulatory obligations and for verifying compliance outputs.Third-party data sources
Data ingested from third-party systems is subject to the accuracy and timeliness of those sources. DataSync performs validation checks but cannot guarantee data quality originating outside the platform.Practical tools to synchronize, govern, and improve business information across distributed systems.
Real-time bi-directional sync between ERP, CRM, and legacy databases. Conflict resolution rules and field-level mapping reduce manual reconciliation by 40%.
Reduces sync errorsDefine data governance rules per domain and region. Automated policy checks during ingestion, with violation alerts sent to stewards within minutes.
Enforces complianceContinuous profiling of master data assets with completeness, accuracy, and consistency metrics. Drill-down to record-level issues and track improvement trends.
Monitors data healthAssign and track data remediation tasks across teams. Workflow engine routes duplicates, missing fields, and outliers to the right owner with SLAs.
Accelerates resolutionImmutable log of all data changes, policy actions, and user access. Pre-built reports for internal audits and regulatory submissions (GDPR, SOX).
Simplifies audits